Legal

LegAL

Last Updated: 12/03/25

Terms & Conditions

Welcome to Phase 2 Services (“we,” “our,” “us”). By accessing or using our website and services, you agree to the following Terms & Conditions. If you do not agree, please discontinue use of the site.

1. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

Misuse the site or attempt to compromise security features

Submit false or misleading information

Copy or redistribute any content without written permission

2. Service Estimates & Scheduling

Any quotes provided through the website or via email/phone are estimates based on the information provided. Final pricing may be adjusted after an on-site evaluation. Appointment times are scheduled based on availability.

3. Payments

Payment terms will be communicated at the time of booking. For certain services, a deposit may be required. All payments must be made in full upon completion unless otherwise agreed in writing.

4. Cancellations & Rescheduling

We understand that schedules change. Please notify us at least 24 hours in advance to cancel or reschedule an appointment. Last-minute cancellations may be subject to a fee.

5. Limitation of Liability

Phase 2 Services is not liable for:

Damages resulting from misuse of our services

Pre-existing conditions in flooring, carpets, upholstery, or other materials

Delays caused by weather, emergencies, or circumstances outside our control

Our liability is limited to the cost of the service provided.

6. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or practices of any third-party websites.

7. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a new “Last Updated” date.

If you have questions about these terms, please contact us at [email protected]

Last Updated: 12/03/25

Terms & Conditions

1. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

Misuse the site or attempt to compromise security features

Submit false or misleading information

Copy or redistribute any content without written permission

2. Service Estimates & Scheduling

3. Payments

Payment terms will be communicated at the time of booking. For certain services, a deposit may be required. All payments must be made in full upon completion unless otherwise agreed in writing.

4. Cancellations & Rescheduling

We understand that schedules change. Please notify us at least 24 hours in advance to cancel or reschedule an appointment. Last-minute cancellations may be subject to a fee.

5. Limitation of Liability

Phase 2 Services is not liable for:

Damages resulting from misuse of our services

Pre-existing conditions in flooring, carpets, upholstery, or other materials

Delays caused by weather, emergencies, or circumstances outside our control

Our liability is limited to the cost of the service provided.

6. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or practices of any third-party websites.

7. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a new “Last Updated” date.

If you have questions about these terms, please contact us at [email protected]

Last Updated: 12/03/25

Privacy Policy

Phase 2 Services (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you interact with our website or services.

1. Information We Collect

We may collect:

Personal information: name, email, phone number, business name, service details

Technical information: IP address, browser type, device data

Form submissions and any information you voluntarily provide.

2. How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Provide quotes, schedule appointments, and deliver services

Improve our website and customer experience

Send occasional updates or follow-ups related to your inquiry (you may opt out anytime)

We do not sell or rent your personal information.

3. Sharing of Information

Your information may be shared only with:

Internal team members

Service partners when required to complete a job

Third-party tools we use for scheduling, communication, or analytics

All third-party partners are required to keep your information secure.

4. Cookies & Tracking

Our website may use cookies to enhance user experience and track usage analytics. You can disable cookies in your browser settings if desired.

5. Data Security

We take reasonable measures to protect your personal information. However, no online system can guarantee 100% security.

6. Your Choices

You may request to:

Access the personal data we have about you

Correct or delete your information

Opt out of marketing communications

Contact [email protected] for any requests.

7. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect information from minors.

8. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

If you have any concerns about your privacy, please contact us at [email protected]

Last Updated: 12/03/25

Privacy Policy

Phase 2 Services (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you interact with our website or services.

1. Information We Collect

We may collect:

Personal information: name, email, phone number, business name, service details

Technical information: IP address, browser type, device data

Form submissions and any information you voluntarily provide.

2. How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Provide quotes, schedule appointments, and deliver services

Improve our website and customer experience

Send occasional updates or follow-ups related to your inquiry (you may opt out anytime)

We do not sell or rent your personal information.